Accessibility Statement – South Woodford Florist
Our Commitment to Accessibility
At South Woodford Florist, providing an accessible and welcoming online experience for every customer is at the core of our values. We recognise the importance of inclusivity and believe all residents and visitors in South Woodford should be able to enjoy the convenience of ordering beautiful flowers online—regardless of ability or technology. Our team continuously strives to create an accessible South Woodford Florist website where everyone can browse, select, and order with ease and confidence.
WCAG 2.1 AA Compliance
Our online shop has been designed and developed to meet the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines form the global standard for web accessibility, ensuring the website's content, design, and features are usable for people with a wide range of disabilities. WCAG 2.1 AA compliance means that visitors to South Woodford Florist can expect perceivable, operable, understandable, and robust content throughout their browsing experience. Our development process includes regular reviews to maintain our compliance with these standards.
Screen Reader Compatibility
We are committed to ensuring our website is friendly for users who rely on assistive technology, such as screen readers. This commitment means that all vital information, form fields, navigation menus, and images (with alternative text) can be accessed and understood by screen readers. Our goal is for all South Woodford customers to feel confident navigating our site, placing an order for fresh flowers, or contacting us for special requests, using their preferred assistive technologies without barriers.
High Contrast and Clear Design
Visual clarity is central to our accessible South Woodford Florist website. We employ a high contrast design to make content easy to read for everyone, including individuals with visual impairments or colour vision deficiencies. Text is presented in legible fonts with sufficient size, and content is organised in a logical manner for maximum clarity. Our design team continually assesses and refines the website’s interface to enhance both usability and accessibility.
Easy Online Ordering for All
We believe ordering from South Woodford Florist should be straightforward for everyone. Accessibility is woven into every stage of the online ordering process, from viewing product descriptions to choosing delivery dates and checking out securely. Removing barriers means South Woodford customers can confidently order flowers online for any occasion, knowing our website supports their needs. Our commitment to accessibility ensures you have a smooth and enjoyable experience every time you visit.
Contact Us for Accessibility Support
Your feedback is vital to our ongoing efforts to improve accessibility. If you encounter any barriers while using the South Woodford Florist website or have suggestions on how we can better serve you, we welcome your comments. Our customer service team will take your feedback seriously and endeavour to provide the support you need to fully access our products and services. Please reach out through our website's contact form or by visiting us in-store, and we will strive to address your concerns as promptly as possible.
Continued Commitment
South Woodford Florist is dedicated to ongoing improvements in accessibility and user experience. We routinely evaluate our website and update our practices in line with the latest accessibility standards, keeping inclusion and customer satisfaction at the heart of what we do. Thank you for choosing South Woodford Florist and for trusting us to deliver exceptional service, both in-store and online.
